Starting as an assessor in 1997, Nicola has worked in a multitude of disciplines in the adult learning and skills sector including IQA, operational and quality management. She worked for Jigsaw in a quality capacity from 2005 to 2011 before taking up a managerial role at Compass Group UK and Ireland.
Nicola returned to Jigsaw Training as Development Director in 2016, bringing expertise in all aspects of funding and quality which is applied when developing strategy to support growth. Nicola supports employers with their understanding of Apprenticeship Reforms and is able to advise them on how to maximise opportunities and gain a return on skill investment from the Apprenticeship Levy.
In 2018 Nicola’s role developed with a clear focus on the overall performance of the business, driving operations whilst demanding the highest standards of quality and compliance