Mel is a truly customer focused professional, with 12 years’ experience in running her own successful retail business. In 1995 she began work managing a team contracted by UK Skills to administer the National Training Awards. For nine years she managed and co-ordinated a team of verifiers, consultants and educators to ensure the effective and efficient running of this process to extremely demanding deadlines.
All of this experience made Mel the ideal person to join Jigsaw as an adminsitration manager in February 2004.
Her expertise in managing accounts and all administration duties was essential for the business to run effectively. In 2009, Mel completed an intensive CIPD qualification and became a fellow of CIPD. With this additional knowledge Mel progressed into the key role of HR management for the company whilst also retaining overall responsibility for financial accounting.
Mel believes passionately that the key to success is through the consistent delivery of exceptional levels of service leading to the development of long term business relationships.