A Brief Selection of Recent Training Subject Areas…

Management Development Training (click for details):-
Leadership / Senior Management Training
Effective Team Leader / Supervisory Management Development
Roles and Responsibilities / Communication Skills Training
Team Development Training
The Manager as a Coach and Mentor Training
Setting Objectives / Motivation Training
Time Management and Delegation Training
Presentation Skills / Conference and Public Speaking Training
Listening, Communication and Constructive Feedback Training
Assertiveness and Confidence Building Training
Stress / Pressure Management Training
Managing Meetings Training
Project Management Training
Negotiation Skills Training

Customer Service Training (click for details):-
Sales through Customer Service for Managers Training
Sales through Customer Service for Team Members Training
Dealing with Difficult Customers Training
Customer Complaints Training
Effective Telephone Techniques Training