Assertiveness and Confidence Building Training As an example only, we have previously covered: The difference between aggressive, assertive and submissive behaviour. How behaviour affects others. How to handle and respond assertively to aggression from others. How to cope with everyday putdowns. How to handle persistence. How to deal with submissive colleagues. The 6 types of assertive behaviour & when it is appropriate to use each one. Confidence robbers and how to attack each one with a ‘confidence booster’.